Our Services
At Springbrook, we focus on offering services where our expertise, proven frameworks, and structured delivery allow us to confidently guarantee outcomes under a fixed-fee model. These engagements are designed to eliminate the unpredictability of hourly billing and ensure every project has a clear scope, timeline, and measurable result.
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While most of our work is delivered as fixed-fee solutions, we also offer select hourly advisory services for clients who need strategic guidance or support outside of implementation projects.
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Our catalog will continue to expand as we identify additional areas where we can deliver predictable, high-quality outcomes at a transparent price.
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In the near future, clients will also have the option to add AI Agents to support and extend the knowledge work delivered under each project, making your systems even more sustainable and effective.
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Pending Service Developments:
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FQHC Claims Configuration
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RHC Claims Configuration
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PBB and 340B Charging Optimization
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Refund and Adjustment Workflow Optimization & AP Integration
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Credit Card Integration
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GL Vendor Transition (PB and HB)
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Integration to Third-Party Coding Automation
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Denials Management with ML for Propensity to Pay
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Clearing Vendor Transition – Claims, Remittance, Claim Status, RTE, and Claim Attachments
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Insurance Follow-up Optimization
Springbrook’s Insurance Follow-Up Optimization is a fixed-fee service that transforms insurance claim follow-up in Epic into a predictable, scalable process.
We design and implement a fully automated framework that:
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Times claim status requests dynamically based on payer performance.
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Segments and routes claims into clear workqueues for actionable follow-up.
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Builds safeguards to prevent timely filing write-offs.
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Provides live training and thorough documentation to equip your team for long-term success.
The result is a more efficient revenue cycle with improved cash flow, fewer denials, and complete transparency over every step.
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Credits Optimization
Streamline credit balance management in Epic with automation and best-practice workflows. Our fixed-fee Credits Optimization service improves resolution speed, reduces manual work, and strengthens compliance.
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PB or PB + HB optimization options
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Automated credit matching and refund request workflows
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PLB auto-matching and posting add-ons available
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Top 10% performance benchmarks achievable
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3-5 month delivery, predictable pricing
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Claim Automatic Attachments
Springbrook Consulting helps healthcare organizations automate the generation and submission of claim attachments to reduce denials and accelerate payment. Our solutions include proactive attachments sent with the initial claim and reactive attachments triggered by payer requests. We deliver complete, end-to-end configuration, validation, and training to ensure every claim is supported by the right documentation - without manual rework.
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This service developed in collaboration with FIT Solutions (fitsolutions.biz)
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Medicare Part B Inpatient Billing
Optimize your Medicare Part B reimbursement with a framework-based approach to billing complex inpatient scenarios. Springbrook configures workflows to support Full Exhaust, Partial Exhaust, AB Rebill, and Straight Part B claims. This engagement includes comprehensive logic design, build, and documentation across all service areas under a single decision maker. Our process ensures compliance, reduces manual intervention, and helps your team capture revenue accurately - every time.
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Consecutive Accounts Optimization
Ensure compliance and improve reimbursement accuracy by transforming disjointed consecutive accounts logic into a clear, framework-based configuration. Springbrook builds a Consecutive Accounts Matrix that standardizes how accounts are combined and billed across your organization. This approach reduces manual intervention, improves coder efficiency, and supports consistent outcomes across all service areas under a single operational owner. In the ideal state, facility-level HSD configuration provides a single point of truth and simplifies maintenance long-term.